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Idea to the ticket system

Posted: 10/25/07 10:53:23

I'm not sure how the ticket system works or if I'm missing something so tell if I'm wrong. I think it would be good if you submit a ticket containing a problem and you also have the solution it should be possible to indicate (that will be visible in the ticket list) that there is a solution in the ticket also and those tickets could be prioritized.

Author Message

Posted: 10/25/07 13:23:35

I don't think this will have much effect - we generally have fairly good overview over the tickets and their updates- If one actually contains a fix that we can use, then it usually is in a timely manner.